SOS

Solutions & Services

“Find out more about Foxwall remote support services.”

Foxwall provides you a reliable, easy-to-use and fast remote support service to resolve all your IT problems and access unattended computers from anywhere.

Real time remote support solution

A new service of remote support is now available for mobile devices!

Download the App here. Suitable for iOS and Android devices.

Multiple simultaneous connections available.

Download the App here

1. Software download

 

No installation necessary, just download!

Whether your device supports Windows or IOS operating systems, click on the “Download” button to start the Foxwall remote support program download.

2.  Program launch

 

Once downloaded (check in your Downloads folder), double click on the software to launch the program.

 

 

3. Communication of the connection code

 

The program will now display on your screen a 9-digit number (or connection code). Give it to your Foxwall IT admin so he will be able to access your device and start a remote support session.

 

 

4. End of the support session

 

When our technician will have completed the remote support session, please be sure to end and quit the program.

 

This ensures your computer cannot be remotely accessed any more until you download and run the program again.

 

 

For any further remote support requests, please follow the instructions above!